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If reliably capable of being fully automated (e.g.
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Even if they hope and expect that any request passed to their staff is handled within a much shorter timescale. in contractual service agreements) that the guaranteed response times are of the order of "within one working day". It might be reasonable to assume that a job that ought to take no more than a few actual minutes thus is only 'guaranteed' to be concluded at some point the following working day (which may be a whole long weekend away, possibly including public holidays). The title text refers to SCAPDFATIAT, which is defined in the comic as Someone Copies and Pastes Data From a Thing Into Another Thing.īecause it requires a human worker to fully accomplish, in-between various other work commitments as well as possibly personal/non-work activities, it is plausible that (even if the copying was started promptly enough) the person involved will not have pasted onwards by the time their effective working day ends. Having a human take several minutes to move data that a computer could move in fractions of a second is incredibly inefficient, and reflects the humorously poor optimization present in many routine processes. Part of the humor comes from the fact that most, if not all, instances of a person copying and pasting data from one place to another could be trivially automated and included as part of the automated steps, if only a programmer could take the time to program the process. This comic is about the time it takes for a request to be processed a total of 1 second is devoted to automated processes, but 2-15 minutes or longer are devoted to a not-yet-automated process that is performed by a human. This explanation may be incomplete or incorrect: Created by SOMEONE WITH "20 years of Ctrl-C Ctrl-V experience" ON THEIR RESUME - Please change this comment when editing this page. Title text: Each SCAPDFATIAT point increases the chance that the process will involve the phrase 'by the next business day.'